With the current economic downturn, the importance of good credit management has been magnified and all companies credit management policies and procedures need to be reviewed and upgraded in order to avoid your company becoming a statistic of the poor economy.

This is a half day seminar aimed at commercial creditors (businesses who supply other businesses on credit) to be hosted in Durban, Johannesburg, Port Elizabeth and Cape Town.

1.    Effective Credit & Collections policy

The goals of a credit policy

2.     Due Diligence

2.1    Credit Application forms and standard terms and conditions of trade
2.2    Financial information
2.3    Credit bureau
2.4    Industry Credit Groups
2.5    Impact of the National Credit Act on credit granting
2.6     A brief look at the New Consumer Protection Acts impact on collections

3.    Protecting your credit

3.1    The dangers of trading with corporate entities and trusts
3.2    Surety ships
3.3    Other forms of securities
3.4    The dangers of debt relief applications into the NCA

4.    Focus on the cash flow

4.1    Implementation of collection policy
4.2    “Good cop- bad cop” collections
4.3    Pro-active action

5.    Using outside Assistance

5.1    Outsourcing first party collections
5.2    Bad debt hand-over policy
5.3    Attorneys vs. Debt collection agents
5.4    Legal options and tools

Presenter: Brett Bentley of Bentley Attorneys and Bentley Credit Control (Pty) Ltd has been a practicing attorney since 1994, specialising in credit law and debt recovery. He has served as a director of the South African Institute of Credit Management and delivers seminars throughout the country on various aspects of credit law, credit management and debt recovery.

Venues and Dates: Durban             – Durban Country Club                 -  8th October 2009

Johannesburg     – Apollo Hotel                            -  13th October 2009

Port Elizabeth – Nelson Mandela University          -  23rd October 2009

Cape Town      – date and venue to be advised

Time: 8.30-9am till 1pm

Contact: Sue Walker Telephone No: 031-5024889 / Fax No: 086 6718872