Bentley Credit Control had a successful commercial credit management seminar on Friday the 22nd February 2013 in Midrand with a excellent group of credit managers and credit controllers. It is apparent that with the ever increasing amount of new legislation and other developments that we will in future have to expand this ever popular seminar into a full day event. Thank you to all who attended for your questions , input , positive feedback  and support.
The next Commercial Credit Management seminars coming up on our calendar are the 7th June …

Good to see the DTI and NCR focusing on the consumer side of the credit/debt coin with this campaign:
 

 
 
 
Two centuries ago the Anglo-Irish political philosopher Edmund Burke said:
“Society cannot exist unless a controlling power upon will and appetite be placed somewhere, and the less of it there is within, the more there is without.” The converse is true too – the “more there is without the less there has to be within”. In other words the more laws we have governing people’s behaviour, the less they have to their own …

With the continuing effects of the economic downturn being felt by businesses, the importance of good credit management has been magnified and all companies credit management policies need to be reviewed and upgraded in order to avoid your company becoming a statistic of the poor economy. In addition credit management is also being impacted by the new legislation such as the National Credit Act, the Consumer Protection Act and the new Companies Act.
This is a half day seminar in Midrand on the 22nd of February 2013 aimed at commercial creditors (businesses who …

In an article from Fin24.com:
“A survey has found that many South African fail to realise the importance of knowing their credit score, with almost three quarters of those polled saying they did not know their credit score.
The poll conducted by Just Money, an online guide to money, revealed almost three quarters (73%) of people did not know what their credit score was. The flash poll also revealed that only 18% knew their credit score, while 9% didn’t know what a credit score referred to.
“Knowing your credit record is vital, as …

 
OnGuard, the international commercial credit management software company and Bentley Credit Control, the South African Credit Management company, have announced a start up partnership to market and sell OnGuard’s award-winning software in South Africa.OnGuard, with its slogan “A decent way of doing business”, offers world class credit management solutions to organisations trading in the business to business sector.Their OnGuard C³ is a suite of Credit, Collections and Complaints management software designed specifically to help your organisation reduce the cost of working capital whilst maximising your customer intimacy.
Brett Bentley, CEO of …

 With the continuing effects of the economic downturn being felt by businesses, the importance of good credit management has been magnified and
all companies’ credit management policies need to be reviewed and upgraded in order to avoid your company becoming a statistic of the poor
economy. In addition credit management is also being impacted by the new legislation such as the National Credit Act, the Consumer Protection Act
and the new Companies Act.
 
This is a half day seminar in Cape Town on the 21st October 2011 aimed at commercial creditors (businesses who supply …

Aimed at keeping credit professionals up to date with all the latest developments in this fast developing area of law, this is a half day seminar for those involved in credit who have had previous training and experience in various aspects of credit law, including having previously attended one of our credit management seminars. It is a half day seminar in Johannesburg on the 14thOctober 2001, Cape Town on the 15th October 2010 and in Durban on the 21st October 2010
It will look at legal developments impact these areas of credit management over the last …

With the continuing effects of the economic downturn being felt by businesses, the importance of good credit management has been magnified and all companies credit management policies and procedures need to be reviewed and upgraded in order to avoid your company becoming a statistic of the poor economy.
This is a half day seminar in Johannesburg on the 14th October 2010, Cape Town on the 15th October 2010 and in Durban on the 21st October 2010 aimed at commercial creditors (businesses who supply other businesses on credit). Specific staff who will benefit from this seminar are credit managers, financial …

We found an interesting introductory article on the concept of risk based pricing from what seems to be an ex pat South African, Brandan Le Grange, who works for Experian in Scandinavia and is credit risk professional:
“….Risk based pricing strategies seek to assign a fair price to each customer – or, more accurately, to each group of customers.  The measured difference in risk between each customer is used to assign differentiated prices.  The logic is that operationally every customer costs the same to service, it is only the cost of risk …

We picked up the following short comment on World Credit Management, Collections and Risk Forum on Linkedin.com by Abe Walking Bear Sanchez, the President of  American company A/R Management Group, Inc., a consulting and training company specializing in credit and collections as a profit center.
“Forget the traditional organization chart with branches that in turn branch off and so on. Instead of organizational charts think of totem poles…the carved columns erected by the Native Americans of the Pacific Coast. Totem poles are representations of men and animals and of their relationship.
Now forget about corporate …