“What is the managers job? It is to direct the resources and the efforts of the business toward opportunities for economically significant results. This sounds trite — and it is. But every analysis of actual allocation of resources and efforts in business that I have ever seen or made showed clearly that the bulk of time, work, attention, and money first goes to problems rather than to opportunities, and, secondly, to areas where even extraordinarily successful performance will have minimal impact on results.”
Peter Drucker

There is an interesting article across on Talent Management covering the issue of a new leader coming into an organisations and the dos and don’ts.
“I think that part of the problem with an understudy taking over from a boss is that sometimes there’s a lack of appreciation of the shift in roles that is required,” said Rick Lash, North American director of the leadership and talent practice at Hay Group. “There’s a lot of excitement around being able to finally move this high performer into a senior-level role, only to …

We previous pointed out the various problems that are plaguing the National Credit Act (“the NCA”) debt counsellors and debt counselling – here, here and here.
Well the problems with the implementation of this vital cog in the NCA continue to mount. The latest challenge coming from some magistrates who are refusing to grant debt relief applications in terms of Sections 86 and 87 of the NCA on the basis that would appear to be that:

The magistrates court does not have jurisdiction to hear the matters; …

Bentley Credit Control (Pty) Ltd has announced that it is offering professional credit management consulting. Starting with an audit on your company’s credit control department. From this audit they will prepare a full report on the status of your credit management department together with recommendations on what improvements and options can be implemented to improve your performance. Many companies are not setting up there credit management systems and credit policies in a way to optimise who they are granting credit to and how they are collecting it. Bentley Credit Control’s …

When is a lease not a lease? When the National Credit Act (“the NCA”) says it is not one. The NCA continues to flummox and bewilder with its intentions, interpretations and implementation. The term “unintended consequences” being the term used by many to describe many of provisions of the NCA, perhaps a euphemism for not having properly thought out the practical application and effects of the NCA before having passed it into law.
A lease has generally been defined as an agreement between a lessor , giving the use and …

Brett Bentley of Bentley Credit Control will be delivering a credit management seminar for the Institute of Credit Management on the 12th June 2008 in Cape Town entitled “Improved Debt Collections”.The programme will cover :

Contracting correctly with your standard terms and conditions- the basis of a successful collection
The basic types of creditors in terms of the NCA
The correct use of Suretyships and the effect of the NCA
Correct use of the credit bureaux i.t.o. the NCA
The effects of debt counseling i.t.o. …

Business Report‘s Quentin Wray:
“Warnings by Nedbank and African Bank Investments Limited (Abil) yesterday that highlighted the worsening state of household finances, coupled with predictions by a top economist that inflation will hit 15 percent this year, mean South African consumers, who are already tightening their belts in the face of an onslaught of bad news, should reach for their awls as they are going to need to punch more holes.
Nedbank said yesterday that earnings were threatened by food and fuel inflation and rising interest rates. Abil told the market it …

Fin24.com reports:
“The April rate hike is causing panic amongst homeowners caught up in debt, with many now wanting to sell.
Prospective buyers are relatively scarce and this is causing a flood of property on the market.
Rael Levitt, executive head of the Alliance Group, says that these acute factors have already forced the selling price of property to drop by 10%.
The figure is higher in coastal areas, with areas such as Mossel Bay and Jeffrey’s Bay being especially hard-hit, he says.
Since the recent increase in interest rates, the group’s call centres are …